AOG Support 24/7 – Rapid Response & On-Site Assistance
When an aircraft is on ground (AOG), every minute counts. SYM Aeroparts provides rapid AOG support and aircraft parts sourcing to minimize downtime.
AOG in aviation
24/7 AOG Support Services
Our AOG services cover rapid sourcing, dispatch of critical components, and coordination with your maintenance teams worldwide.
AOG Parts Supply
SYM Aeroparts maintains a network of reliable suppliers for urgent AOG parts and aircraft with certified components.
On-site Maintenance & Recovery
SYM Aeroparts maintains a network of reliable suppliers for urgent AOG parts and aircraft with certified components.
Dedicated AOG desk, 24/7 availability, and proven expertise with airlines and MROs worldwide.
Why Choose SYM Aeroparts?
Frequently asked questions
What does AOG mean in aviation?
AOG stands for “Aircraft on Ground”, it describes a situation where an aircraft is unable to fly due to a technical issue and requires immediate maintenance or spare parts to return to service.
In aviation, AOG means an urgent operational stop that can cause costly delays, so airlines and MROs activate AOG support services to minimize downtime.
What is AOG support?
AOG support refers to the 24/7 emergency assistance provided to airlines and MROs when an aircraft is grounded.
It includes rapid sourcing of critical parts, express logistics, and on-site maintenance intervention to restore aircraft airworthiness as quickly as possible.
What are AOG parts?
AOG parts are aircraft components required urgently to fix a grounded aircraft.
They are sourced through specialized AOG desks or brokers who ensure fast delivery, full traceability (EASA Form 1 / FAA 8130), and immediate dispatch to the maintenance site.
How does AOG support work?
When an airline declares an AOG, the support process begins instantly:
The operator identifies the defective part number.
The AOG desk sources the part from approved suppliers.
Logistics teams arrange priority shipment (OBC / next-flight-out).
Certified engineers install the part or perform the repair.
This coordinated response ensures the aircraft returns to service in the shortest possible time.
Why is AOG support important?
Because every hour of AOG can cost thousands of euros in operational loss.
AOG support helps airlines reduce downtime, avoid flight cancellations, and maintain operational reliability and safety for passengers and cargo.
Who provides AOG support?
AOG support is provided by specialized companies like SYM Aeroparts, which combine:
24/7 AOG desks
Global supplier networks
EASA Part-66 certified engineers
On-site recovery capabilities
to ensure fast and compliant aircraft recovery worldwide.